Information on the supply chain of Toradex in context to the Coronavirus COVID-19

Tuesday, March 31, 2020
Global

GlobalUpdated as of Monday, February 15, 2021

With the COVID-19 pandemic still being present in many countries around the globe, Toradex continues to contribute by doing its part to protect and prioritize the health and safety of our communities, employees, customers, and partners.

While the majority of our global workforce continues to work from home, you should not see any impact in our service level such as technical support or operations. For logistics matters, we do have employees on site, all of whom are strictly adhering to guidelines from the respective government and healthcare authorities.

We are proud to see our System on Modules being an essential part of life-saving products for hospitals and rescue teams. Toradex is serving customers of medical devices such as lung ventilators and human diagnostic applications with priority, adding extra resources and additional production capacities. As we all come together in our fight against the COVID-19, customers can rely on Toradex’s robust supply chain.

Please rest assured that the commitments we have made to all our customers will remain our focus and priority throughout this challenging period.

While our System on Modules and Carrier Boards are standard products and are manufactured to stock, the current lead times in the electronic components market do force us to introduce minimum lead times on several of our products. Toradex advises customers to place their orders as early as possible (generally taking into account a lead time of 28 weeks), and we recommend doing so for the whole of 2021 as of today.

We are regularly assessing the global situation with our suppliers on any major impact on the availability and lead times. We will continue to keep our customers informed as and when we receive more detailed information, which might have an impact on current orders. Toradex is confident of having the right measures in place to continue to serve our customers and other stakeholders to the best of our ability.

If you require further information at this point, or wish to discuss any concerns you may have, please reach out to us.

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